宁德时代·CATL - 千亿国际app
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  • SERVE GREEN MOBILITY
    FOR MANKIND
    Service Purpose: leading the way with attentive service.  Service Concept: results orientation and quick service.Service Hotline: 400-918-0889
    Service System

    Strategy

    To build a world-class service system

    Goal

    Golden Service Innovation System

    Operations

    Support

    Organization Culture Policy Information System Staff Development
    Service Features
    Independent creation of CAR middle-desk service mode
    Execution of product LCC management   Through research of CSI by TNSFull implementation of background monitoring  
    Establishment of market security early emergency warning mechanism
  • Tangible Service
    Unified and standardized service image.Unified and standardized service language.Unified and standardized service equipment.
  • Quick Service
    Restored within 8 hours for general faults.Restored within 72 hours for knotty faults.
  • Standardized Service
    Standardization of service content.Well-prepared service operation.Standardization of service management.
  • Value Added Service
    Create value for commercial vehicle customers and private customers.Add credit to corporate brand.